Electronic Visit Verification (EVV)

EVV Notification UPDATE # 2- January 3, 2020 -extending the EVV transition period through March 31, 2020

EVV Notification UPDATE #1 - Transition Period from Oct. 1-Dec. 31, 2019

Electronic Visit Verification (EVV) is a technology system used to verify electronically that a caregiver provides Medicaid personal care services. Federal law outlines that the EVV systems must be able to verify:

  1. Type of service performed;
  2. Individual receiving the service;
  3. Date of the service;
  4. Location of service delivery (in the individual’s home or community);
  5. Individual providing the services;
  6. Time the service begins and ends.

EVV is to provide a level of assurance that the caregiver is onsite to provide the services identified in the plan of care.  It is a tool to reduce fraud, waste and abuse which promotes the integrity of the system.

The federal 21st Century CURES Act signed into law in December 2016 requires states to implement Electronic Visit Verification (EVV). States must comply with this requirement for Medicaid personal care services.

The 2017 Virginia Appropriations Act expanded the use of EVV to include consumer directed personal care, respite and companion services.


What settings are excluded from using EVV?

EVV will not be required for individuals in a group home licensed by the VA Department of Behavioral Health and Developmental Services (DBHDS), a sponsored residential home, the REACH Program, or in a school where the personal care is tied to an Individualized Education Program (IEP).

 How is The Arc Involved?
The Arc of the United States has been and continues to work in partnership with other organizations to ensure that EVV implementation does not conflict with the civil rights of people with I/DD being served. This includes working to ensure that biometrics, geo tracking and application to self directed services are prohibited. Along with NCIL and other groups, The Arc is working on a carve out for self-direction!  

The proposed EVV regulations will be published in the Virginia Register of Regulation on January 20, 2020. There will be a 60-day public comment period that will open on 1/20/2020 and remain open through 3/21/2020. The Arc of Virginia will be reviewing the proposed regulations and will submit comments needed.  We encourage and welcome concerns and comments from others about the proposed regulations. For more information including the proposed text, visit https://townhall.virginia.gov/l/viewstage.cfm?stageid=8364."

The Arc of Virginia advocated for and will continue to advocate for Virginia’s EVV program to respect the privacy, dignity and independence of individuals receiving services in a manner that ensures community integration and is minimally burdensome. The Arc of Virginia’s efforts also focus on promoting the engagement and involvement of people with disabilities and their families in developing Virginia’s EVV program and in providing timely and effective communication with stakeholders.

DMAS Representatives were at The Arc of VA State Conventions in 2018 and 2019 Convention to provide information about EVV and other Medicaid topics.  

 For More Information:

VA Dept. of Medical Assistance Services EVV webpage 

Questions? Email: [email protected]