Electronic Visit Verification (EVV)

EVV Notification UPDATE - Transition Period from Oct. 1-Dec. 31, 2019

Click for DMAS/Medicaid Notice EVV Trainings in Bristol and Roanoke in Sept. 2019

Electronic Visit Verification (EVV) is a technology system used to verify electronically that a caregiver provides Medicaid personal care services. Federal law outlines that the EVV systems must be able to verify:

  1. Type of service performed;
  2. Individual receiving the service;
  3. Date of the service;
  4. Location of service delivery (in the individual’s home or community);
  5. Individual providing the services;
  6. Time the service begins and ends.

EVV is to provide a level of assurance that the caregiver is onsite to provide the services identified in the plan of care.  It is a tool to reduce fraud, waste and abuse which promotes the integrity of the system.

The federal 21st Century CURES Act signed into law in December 2016 requires states to implement Electronic Visit Verification (EVV). States must comply with this requirement for Medicaid personal care services.

The 2017 Virginia Appropriations Act expanded the use of EVV to include consumer directed personal care, respite and companion services.

The Dept. of Medical Assistance Services/Medicaid/DMAS announced that there will be a Transition Period from October 1 - December 31,2019 for implementation of Virginia’s EVV system for personal care, respite and companion services.  EVV will be fully implemented on January 1, 2020 in order for attendants to be paid.  

What settings are excluded from using EVV?
EVV will not be required for individuals in a group home licensed by the VA Department of Behavioral Health and Developmental Services (DBHDS), a sponsored residential home, the REACH Program, or in a school where the personal care is tied to an Individualized Education Program (IEP).

 How is The Arc Involved?
The Arc of the United States has been and continues to work in partnership with other organizations to ensure that EVV implementation does not conflict with the civil rights of people with I/DD being served. This includes working to ensure that biometrics, geo tracking and application to self directed services are prohibited. Along with NCIL and other groups, The Arc is working on a carve out for self-direction!  

The Arc of Virginia participated with the Virginia Department of Medical Assistance Services and other stakeholders to develop regulations for EVV. The Arc of Virginia advocated for and will continue to advocate for Virginia’s EVV program to respect the privacy, dignity and independence of individuals receiving services in a manner that ensures community integration and is minimally burdensome. The Arc of Virginia’s efforts also focus on promoting the engagement and involvement of people with disabilities and their families in developing Virginia’s EVV program and in providing timely and effective communication with stakeholders.

DMAS Representatives were at The Arc of VA State Convention in 2018 and at our 2019 Convention (7.29-8.1.19) to provide information about EVV and other Medicaid topics.  

 For More Information:

VA Dept. of Medical Assistance Services EVV webpage 

Questions? Email: [email protected]